Some products sold by Mediq can only be supplied to customers who hold the appropriate medical licence.
When you order a licensed medical product, you'll be asked to complete a short form with your licence details during the ordering process.
Our team will verify your information before your order is dispatched. Please expect to be contacted within 48 hours of placing your order if further information or verification is required.
If your licence cannot be verified, or we're unable to supply the licensed product, any affected items will be removed from your order. If you've paid by credit card, debit card or Paypal, you'll only be charged for the items that are supplied, and any payment taken for the unavailable licensed products will be refunded.
The remaining eligible items in your order will be processed and dispatched as normal.
If you have any questions about ordering licensed medical products, please submit a Customer Support Request.
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