Returns

We hope you will be pleased with your purchase. Should you wish to return an item (excluding non-returnable products), we will be happy to refund in full or exchange, if it is in full re-saleable condition.

Returns should be made within 90 days from delivery, and in original, undamaged packaging. Please contact us before arranging the return of the goods.

Should goods be delivered faulty, incorrect or damaged, please report to us within 24 hours of receipt and confirm either by:

• Calling us (Monday to Friday 9 am - 5 pm);

• Emailing us;

• In writing within 3 days of delivery.

Please note that there may be a collection charge for any items returned.

Contact Us

Acute Healthcare  T: 01530 830 830 (option 1) E: acute@mediq.co.uk
NHS Supply Chain T: 01530 830 830 (option 2) E: customerservices@mediq.co.uk
Private Healthcare T: 01530 830 830 (option 3) E: private@mediq.co.uk
Wholesale T: 01530 830 830 (option 4) E: wholesale@mediq.co.uk
Ireland Healthcare T: 028 2826 0388 E: larne.healthcare@mediq.co.uk
Mediq Product Solutions (365) T: 01530 278 111  E: 365-sales@mediq.co.uk