Delivery Information

Key information about Mediq deliveries, helping you understand delivery times, processes and how to ensure your orders arrive smoothly.

This service applies to all orders for delivery to a UK mainland address*

Delivery methods and costs are determined by the order value and delivery destination. Available delivery services and charges will always be displayed at checkout.

Deliveries are made using either our own vehicles or trusted third-party courier services.

Orders are processed Monday–Friday only (excluding Bank Holidays). We aim to dispatch all orders within 3 working days.

If you have a preferred delivery date, please include this during checkout and we will do our best to accommodate your request.

Orders placed on weekends or Bank Holidays will be processed on the next working day. Details regarding deliveries during public holiday periods such as Easter and Christmas will be published on this site closer to the time.

Delivery Services & Costs

We work hard to keep delivery costs as low as possible.

UK Mainland (3-5 Days)

Order Value (ex VAT)Delivery Charge
Up to £49.99£6.95
Up to £149.99£8.95
Up to £199.99£9.95
Up to £249.99£12.95
£250+Free

Northern Ireland (5-10 Days)

Order Value (ex VAT)Delivery Charge
Up to £49.99£6.95
Up to £149.99£8.95
Up to £199.99£9.95
Up to £249.99£12.95
£250+Free

Scottish Highlands & Islands (3-10 Days)

Order Value (ex VAT)Delivery Charge
Up to £499.99£19.95
£500+Free

British Isles – Isle of Man & Isles of Scilly (5-10 Days)

Order Value (ex VAT)Delivery Charge
Up to £499.99£19.95
£500+Free

Channel Islands – Jersey, Guernsey etc (5-10 Days)

Order Value (ex VAT)Delivery Charge
Up to £499.99£49.95
£500+Free

Remote & Offshore Postcode Zones

AberdeenAB13-14, AB30-39, AB41-56
HebridesHS1-9
InvernessIV4-9, IV10-28, IV30-32, IV36, IV40-49, IV51-56
KirkwallKW1-17
PaisleyPA34, PA40-49, PA60-65, PA70-73, PA76-78
PerthPH19-26, PH30, PH32-44
Isle of WightPO30-37
Shetland IslesAll ZE

Business Account Customers

If you are a Business Account Customer with agreed contract terms, your contracted delivery charges will automatically be applied at checkout once logged in.

International / Export Orders

Our products are exported worldwide. Currently we can arrange delivery to a UK destination of your choice (such as a freight forwarding agent).

If you would like to arrange payment in Euros or US Dollars please contact us to discuss your requirements.

Stock Availability

Most products listed on this website are stocked items and will display either In Stock or Out of Stock on the product page.

If a product is out of stock, Business Account customers can place items on backorder after logging in. Card and PayPal customers cannot place backorders but can use the "Notify me when back in stock" option on the product page.