Why is a product showing as out of stock?

We update product availability on MedBIS every hour to provide the most up-to-date stock information possible.

If a product is currently out of stock, you can still place your order.
Our stock levels change throughout the day as products are received into our warehouse and dispatched to customers, so ordering now helps secure your place in the queue for incoming stock.
We'll keep you informed of the expected delivery date for any out-of-stock items.

Pay at Purchase customers

If you've paid by credit card or debit card or Paypal, your payment is authorised and charged when you place your order, as most orders are dispatched within 24 hours.
If your order contains out-of-stock items, we'll contact you with an expected delivery date.
If you're unhappy with the revised delivery date, we'll arrange a refund for any items you no longer wish to receive.
If you have any questions about your order or product availability, please submit a Customer Support Request.

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