How can I return unwanted goods?

We hope you will be pleased with your purchase. Should you wish to return an item (excluding non-returnable products), we will be happy to refund in full or exchange, if it is in full re-saleable condition. Returns should be made within  90 days and in their original, undamaged packaging.

Please contact us before arranging the return of the goods. You can do this by:

• Calling us;

• Emailing us or;

• In writing within 90 days of delivery.

Please note that there may be a collection charge for any items returned.

Contact Us

Acute Healthcare  T: 01530 830 830 (option 1) E: acute@mediq.co.uk
NHS Supply Chain T: 01530 830 830 (option 2) E: customerservices@mediq.co.uk
Private Healthcare T: 01530 830 830 (option 3) E: private@mediq.co.uk
Wholesale T: 01530 830 830 (option 4) E: wholesale@mediq.co.uk
Ireland Healthcare T: 028 2826 0388 E: larne.healthcare@mediq.co.uk
Mediq Product Solutions (365) T: 01530 278 111  E: 365-sales@mediq.co.uk


Our Privacy Notice and how we process personal data, can be found at medbis.mediq.co.uk

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